Digital Marketing Mall

Help Center

Welcome to the official Help Center for our Business Control Software Systems.
This section provides guidance on setup, feature usage, account management, and general troubleshooting.

Our platforms are operational management tools designed to support structured business monitoring and internal governance.


🔹 Getting Started

1. Account Setup

After purchase, you will receive account access details via your registered email address.
Follow the login instructions and complete your basic profile configuration before using the system.

If you do not receive login details, contact support using the information below.


2. Initial Configuration

Before using the system fully, we recommend:

• Adding company details
• Setting basic operational preferences
• Reviewing dashboard settings
• Configuring user roles (if applicable)

Proper setup ensures accurate system usage.


🔹 Product-Specific Help


🧑‍💼 HR Commando Support

For HR Commando, you can:

• Add employees under Employee Management
• Configure attendance tracking
• Set payroll structure
• Define leave policies
• Monitor compliance reminders

The system supports structured HR documentation and payroll processing visibility.
It does not provide legal or financial advisory services.


🏗 Construction Hero Support

For Construction Hero, you can:

• Create new projects
• Track cost entries
• Monitor budget vs actual
• Record risk notes
• Review project summaries

The software helps improve project cost visibility and operational tracking.


💎 Jewellery Presso Support

For Jewellery Presso, you can:

• Use Cost Calculator for structured pricing
• Update gold rates in Gold Rate Monitor
• Monitor inventory aging
• Review profit health dashboard
• Identify low-margin items

The system assists in pricing and inventory monitoring.
It is not a gold trading or investment platform.


🏭 Manufacturing Profit Lock Support

For Manufacturing Profit Lock, you can:

• Record raw material usage
• Allocate production costs
• Monitor overhead expenses
• Track cost variance
• Review inventory value exposure

The system provides operational cost tracking tools.


🔹 Billing & Subscription Support

Subscription Information

All pricing, billing cycles, and renewal terms are clearly disclosed during checkout.

There are no hidden financial mechanisms.

For billing-related queries, please contact support with your registered email ID.


Refund Policy

Refund eligibility is governed strictly by the official Refund Policy available on the website.

We encourage users to review the policy before purchase.


🔹 Technical Assistance

If you experience:

• Login issues
• Dashboard loading errors
• Data display inconsistencies
• Feature access concerns

Please contact support with:

• Your registered email
• Product name
• Brief issue description
• Screenshot (if possible)

This helps us resolve queries efficiently.


🔹 Data & Security Guidance

Users are responsible for:

• Maintaining login confidentiality
• Assigning appropriate user roles
• Reviewing data entries before final submission

Our systems are operational software tools.
Business users remain responsible for final decisions and data accuracy.


🔹 System Updates

Platform updates may be released periodically to improve stability and feature enhancements.

Updates do not guarantee financial outcomes or business performance changes.


🔹 Contact Support

For assistance, contact:

📧 malldigipro.in@gmail.com
🕒 Support Hours: Monday–Friday, 10:00 AM – 6:00 PM IST
Phone: +91 63985 35812

Response times may vary depending on query complexity.